Support
Our support currently offers coverage on 17 languages for our brands and partner sites. Customers can contact us on phone, email and live chat and we are of course open 24/7. The team is well educated in assisting all products such as casino, poker, sportsbook, scratch cards, bingo, games and payments issues.
Handling over 30 000 contacts per month, it is essential the Support team is always up to date on progress and promotions. Our challenge is to keep customers satisfied and their inquiries resolved within a remarkable time frame. To manage this challenge as a key department, Betsson Support works very close with other departments on development of products, sites and our own backend tools.
We assure great quality in our responses through our management team who has many years of experience with the company and the industry. Being a partner with Betsson you will benefit from our proactive work and constant thrive for first time resolution for our customers. We offer various solutions, where we can either handle all support related tasks for the partnership or you can use our experience to set up your own support system and team. We can also help you manage outbound calls.